Return and Exchange

RETURN & EXCHANGE

RETURN INSTRUCTIONS

It's okay to change your mind. Simply follow the instructions on the Return & Exchange form enclosed in your order and contact us within 7 calendar days from receiving your order. Please note that we do not accept return of merchandise that are already worn, washed, damaged from the customer's side or missing tags. 

NON-RETURNABLE ITEMS

The following items are not returnable.

  • Final Sale items
  • Hair accessories
  • Underwear and Bodysuits
  • Items specified as non-return/exchangable in the product descriptions

REFUND PROCESSING

Once we have received/picked-up the return items, your refund will be processed within 2 business days. You will be notified at the email address or the phone number listed on your account when your order was placed. There is no additional re-stocking fee, yet the original shipping & cash on delivery charges are non-refundable.

EXCHANGE INSTRUCTIONS

It doesn't fit you well? Simply follow the instructions on the Return & Exchange form enclosed in your order and contact us within 7 calendar days from receiving your order. Please note that we do not accept exchange of merchandise that are already worn, washed, damaged from the customer's side or missing tags.